Notice of Privacy
In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), MEXFRANCE TRAVEL SA DE CV under the trade name “Papaya Maya” makes the following Privacy Notice available to you:
Responsible for the protection and treatment of your Personal Data.
Contact address in Cancun, Quintana Roo Mexico.
Crocodile 365 Mz. 23 SM 51, Lte. 6, Residential Montecarlo
Mpio. Benito Juarez, Cancun Quintana Roo, Mexico, CP. 77533
Internet portal www.papayagroup.com.mx
For what purposes will we use your personal data?
We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:
make reservations
Register your accommodation
Invoice preparation
Prepare payment complement
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
Name
Federal Taxpayer Registry (RFC)
Nationality
Home
Personal phone
Cell phone
autograph signature
number of credit cards
INE credential / official identification
Contact information
Patrimonial and/or financial data
Origin
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following email info@papayagroup.com.mx
Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:
a) Through what means can the owner and, where appropriate, his representative, as well as the personality of the latter, prove their identity? INE credential (official identification) and/or power of attorney.
b) What information and/or documentation should the application contain? Personal data and dates of reservation or lodging
c) In how many days will we respond to your request? 10 days
d) By what means will we communicate the response to your request? Email
e) In what media can the personal data you request be reproduced? Scanned or PDF formats
g) For more information about the procedure, we make the following means available: Telephone +52 998 2510415 email info@papayagroup.com.mx
The contact details of the person or department of personal data, which is in charge of processing the requests for ARCO rights, are the following:
a) Name of the person or department of personal data: Reservations
b) Address: Crocodile 365 Mz. 23 SM 51, Lte. 6, Residencial Montecarlo CANCUN, C.P. 77500, in the state of Quintana Roo, Mexico.
c) Email: info@papayagroup.com.mx
d) Telephone number: +52 998 2510415
REVOCATION OF THE USE OF PERSONAL DATA
You can revoke the consent that; in your case, you have granted us for the treatment of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation it is required to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the termination of your relationship with us.
To revoke your consent you must submit your request through the following means: Email info@papayagroup.com.mx
Regarding the procedure and requirements for the revocation of your consent, we inform you of the following:
a) Through what means can the holder and, where appropriate, his representative, as well as the personality of the latter, prove their identity? Email info@papayagroup.com.mx
b) What information and/or documentation should the application contain? Personal data, reservation dates and/or lodging
c) In how many days will we respond to your request? 10 working days
d) By what means will we communicate the response to your request? Email info@papayagroup.com.mx
e) For more information about the procedure, we make the following means available: Telephone +52 998 2510415 email info@papayagroup.com.mx
f) How can you limit the use or disclosure of your personal information? In order for you to limit the use and disclosure of your personal information, we offer you the following means: Telephone +52 998 2510415 email info@papayagroup.com.mx
g) How can you find out about changes to this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes. We promise to keep you informed about the changes that this privacy notice may undergo, via email. The procedure through which notifications about changes or updates to this privacy notice will be carried out is the following email info@papayagroup.com.mx
Updated on 12/09/2020.
